General Supervision

General Supervision is the division that is responsible for the oversight and supervision of operators from licence approval to licence cessation.  As such, we work closely with other supervisory teams including AML Inspections and Enforcement. 

Following a successful licence application hearing, Operators are assigned a Lead Inspector from the General Supervision team who will subsequently be the point of contact for that Operator.

Inspections

The GSC is the regulator that supervises the gambling sectors’ compliance with Isle of Man gambling and Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) legislation and regulations made under the Online Gambling Regulation Act 2001 (OGRA), associated guidance and licence conditions.

The GSC supervises compliance through a combination of self-assessments and on-site reviews. Desk-based reviews of self-assessments and any documents provided allow the GSC to assess an operator’s policy and process.

On-site activities include visits to operators’ premises, customer sampling and face-to-face meetings. On-site visits may be standalone visits or combined AML/CFT and General Compliance visits depending on the risk assessment of the operator, the time since the latest AML/CFT or General Compliance visit, the next scheduled visits, and the availability of the GSC’s Officers.

Further information can be found in our  General Supervision Procedures or by contacting us at  GSCGeneralSupervision@gov.im

Online Gambling Quarterly Returns 

As part of licence conditions, licence holders are required to submit quarterly returns to provide information regarding Notifications, Player Fund Protection, Funding, Employment & SARs and to provide their Balance Sheet and Profit & Loss Account. 

Additionally, licence holders (excluding those purely licenced for Software/Token Based Software supply, are required to submit the AML/CFT Quarterly Return.  

Returns are due on or before the 21st of the month following the quarter end as follows:

Quarter Date From  Date To Date Return Due

Quarter 1

 1 January

 31 March

 21 April 

Quarter 2

 1 April 

 30 June

 21 July

Quarter 3

 1 July

 30 September 

 21 October

Quarter 4

 1 October

 31 December

 21 January

 

Quarterly Return Forms 

The latest version of both returns can be found below.  We have also produced some guidance to assist you in the completion of the return which can be found here - Online Gambling Quarterly Returns Guidance  

Once completed, the returns should be emailed to GSCGeneralSupervision@gov.im copying in the 2 signatories to confirm their declaration. 

A hard copy of the return is not required.