General Supervision

General Supervision is the division that is responsible for the oversight and supervision of operators from licence approval to licence cessation.  As such, we work closely with other supervisory teams including AML Inspections and Enforcement. 

Following a successful licence application hearing, Operators are assigned a Lead Inspector from the General Supervision team who will subsequently be the point of contact for that Operator.


The GSC is the regulator that supervises the gambling sectors’ compliance with Isle of Man gambling and Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) legislation and regulations made under the Online Gambling Regulation Act 2001 (OGRA), associated guidance and licence conditions.

The GSC supervises compliance through a combination of self-assessments and on-site reviews. Desk-based reviews of self-assessments and any documents provided allow the GSC to assess an operator’s policy and process.

On-site activities include visits to operators’ premises, customer sampling and face-to-face meetings. On-site visits may be standalone visits or combined AML/CFT and General Compliance visits depending on the risk assessment of the operator, the time since the latest AML/CFT or General Compliance visit, the next scheduled visits, and the availability of the GSC’s Officers.

Further information can be found in our  General Supervision Procedures or by contacting us at